SHIPPING COST


Shipping costs for Italy

GUSTO LUCANO has signed commercial agreements with some express couriers, including GLS Executive and BRT (“Shippers”).
In relation to these contractual relationships GUSTO LUCANO can use an automated shipping service throughout Italy, guaranteeing a fast shipping of 1/2 working days.

Shipping costs in Italy are free for orders over € 89.90.
For lower orders costs amount to € 6,90 (supplement for Sicily, Sardinia and Minor Islands + € 4,50).
Cash on delivery costs (cash on delivery of the goods, applicable only in case of “Direct Sales”) amount to € 4.50.

These conditions can be changed with confidence and at any time without prior notice to the User.

Products purchased on the Site will be packaged and shipped directly from GUSTO LUCANO in the case of (“Direct Sales“) or directly from the Producer to the User in the case of drop-shipping (“Intermediate Sale“) while remaining sold by GUSTO LUCANO. Unless otherwise specified in the detail page of the goods, it must be understood that the products are sold and shipped in the form of (“Direct Sales”) by GUSTO LUCANO.

Shipment takes place within 48/7 hours after receiving the order from Monday to Thursday. In the event that a product is missing after the purchase phase, delivery times may be extended or may be replaced with another similar product of the same amount without distinction and without necessarily interfering with the User; both in the case of (“Direct Sales”) and in the case of (“Intermediate Sale”).

Orders received over the weekend will be delivered on the following Monday. GUSTO LUCANO assumes no responsibility with regard to the delivery times in certain periods of the year with intense shipping flow, such as Christmas.

Shipping address:
The required data will be required to carry out the shipment and issue the relevant tax documents. The data will obviously be processed in full compliance with the Privacy Act. The User has the ability to receive or send the products to a different address than the “registration”.

ATTENTION:
Delivery by couriers takes place during working hours (between 8.00 and 18.00). In case the User is not present, the same will receive the goods late.

It should be noted that couriers are authorized to deliver the goods only on the ground floor. Special requests must be sent directly to the courier at the time of delivery, exempting the latter from the application by the courier, additional costs.

 

 Shipping costs for European Union

GUSTO LUCANO can take advantage of an automated shipping service on almost the whole territory of the European Union, guaranteeing a fast shipment of 2/4 working days. In order to ensure efficient service in EU countries, there is the possibility to avail of other couriers including DHL, UPS etc.

Shipping costs for the major European Union countries are not free and will always be counted.
Below are the countries of the EU and their shipping costs:

Area 1:    Germania, Austria, Belgio, Olanda, Lussemburgo:   € 25,00 (from 0 kg to 10 kg)  ∼  € 30,00 (from 10 kg to 20 kg)  ∼  € 35,00 (from 20 kg to 30 kg)
Area 2:    Inghilterra, Francia, Danimarca, Repubblica Ceca:   € 35,00 (from 0 kg to 10 kg) ∼  € 40,00 (from 10 kg to 20 kg) ∼ € 45,00 (from 20 kg to 30 kg)
Area 3:    Spagna, Portogallo, Irlanda, Finlandia, Norvegia, Svezia:   € 45,00 (from 0 kg to 10 kg) ∼ € 50,00 (from 10 kg to 20 kg) ∼ € 55,00 (from 20 kg to 30 kg)

For Users of the Countries not mentioned above eg. United States, China, Japan, United Arab Emirates etc. it will not be possible to conclude the purchase for “customs restrictions” but it will only be possible to consult the products; any requests need to be sent by writing an e-mail at servizioclienti@foodaly.it.

Products purchased on the Site will be packaged and shipped directly from GUSTO LUCANO in the case of (“Direct Sales“) or directly from the Producer to the User in the case of drop-shipping (“Intermediate Sale“) while remaining sold by GUSTO LUCANO. Unless otherwise specified in the detail page of the goods, it must be understood that the products are sold and shipped in the form of (“Direct Sales”) by GUSTO LUCANO.

Shipment takes place within 48/96 hours of receiving the order only on Mondays, in order to avoid any stocks on weekends. In the event that a product is missing after the purchase phase, delivery times may be extended or may be replaced with another similar product of the same amount without distinction and without necessarily interfering with the User; both in the case of (“Direct Sales”) and in the case of (“Intermediate Sale”).

GUSTO LUCANO non si assume nessuna responsabilità per quanto riguarda i tempi di consegna in alcuni periodi dell’anno ad intenso flusso di spedizione, quali Pasqua e Natale.

Shipping address:
The required data will be required to carry out the shipment and issue the relevant tax documents. The data will obviously be processed in full compliance with the Privacy Act. The User has the ability to receive or send the products to a different address than the “registration”.

ATTENTION:
Delivery by couriers takes place during working hours (between 8.00 and 18.00). In case the User is not present, the same will receive the goods late.

It should be noted that couriers are authorized to deliver the goods only on the ground floor. Special requests must be sent directly to the courier at the time of delivery, exempting the latter from the application by the courier, additional costs.